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- Is paying my property tax bill online safe?
- What is a convenience fee?
- How do I know that my payment was made?
- Questions about electronic checks?
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1.
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Is paying my property tax bill online safe?
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The County of Santa Cruz has contracted with Point & Pay
in order to provide this service. Point & Pay has implemented a secure network for processing
payments. This system uses encryption technology to ensure that only those approved
by you can have access to your confidential information.
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2.
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What is a convenience fee?
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This is a fee assessed by Point & Pay for providing the
ability to perform real-time Internet transactions in an easy, secure and reliable
manner. Point & Pay's research has shown that online transactions save taxpayers and government
agencies both time and money.
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3.
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How do I know that my payment was made?
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After completing the payment process, a Confirmation Page with a corresponding Confirmation
Number will be displayed. You are encouraged to print this page for your records.
Additionally, a new window will open and you will be redirected to the Tax Bills
page where you can review the status of your payment. There may be occasions when
the tax system is not available for the immediate posting of your payment. When
this occurs, you will receive a message indicating that your payment will be posted
by the end of the next business day.
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